Leading Pathways ABA

Effective Date: September 1, 2023
Last Updated: September 18, 2026

This page contains the Privacy Policy and Terms of Service (“Terms”) for Leading Pathways ABA (“Leading Pathways,” “we,” “us,” or “our”), governing your use of https://leadingpathwaysaba.com and your relationship with us as a client, prospective client, or website visitor.

On this page:

Privacy Policy

1. Information We Collect

We may collect the following types of information:

Contact information you provide, such as your name, phone number, email address, and mailing address (for example, when you submit a contact form or request a consultation).
Health-related and client information submitted in connection with ABA therapy services, intake forms, or consultation requests. Where applicable, this information is handled in accordance with HIPAA and our Notice of Privacy Practices, provided separately to clients.
Mobile phone number and SMS consent, when you opt in to receive text messages from us (see Section 6 below).
Website usage data, such as IP address, browser type, and pages visited, collected automatically through cookies and similar technologies.
Comment data, if you leave a comment on our blog, including your IP address and browser user agent string, used to help with spam detection.

2. How We Use Your Information

We use the information we collect to:

Respond to consultation requests and inquiries
Coordinate and provide ABA therapy services
Send appointment reminders, account notifications, and support communications
Maintain and improve our website
Comply with legal, regulatory, and insurance-related obligations

3. Cookies

Our website uses cookies to support basic functionality:

If you leave a comment, you may opt in to having your name, email, and website saved in a cookie for your convenience on future comments. These cookies last one year.
If you log in to any part of the site (e.g., an administrative account), temporary and login cookies are used to keep you signed in. Login cookies last two days (“Remember Me” extends this to two weeks); screen-option cookies last one year.
Editing or publishing content sets a short-lived cookie (1 day) containing no personal data.

You can control or disable cookies through your browser settings, though some site features may not function properly if cookies are disabled.

4. Embedded Content

Pages on this site may include embedded content (e.g., videos or social media posts). Embedded content from other websites behaves exactly as if you visited that website directly, and those third-party sites may collect data about you, use their own cookies, and monitor your interaction with the embedded content.

5. How We Share Your Data

We do not sell your personal information. We may share information only in the following limited circumstances:

With staff, contractors, or clinicians directly involved in providing your ABA services
With insurance providers, as needed to verify coverage or process claims
With service providers who help us operate our website or communications systems, under confidentiality obligations
If a password reset is requested, your IP address will be included in the reset email
As required by law, court order, or to protect the safety of a client or the public

6. Mobile Information & SMS Messaging

Leading Pathways ABA offers SMS text messaging to help clients and families stay informed. The following terms apply to that program:

a. Information Collection & Use
We collect your mobile phone number and consent when you opt in to receive SMS messages from Leading Pathways ABA. We use this information solely to provide support, appointment updates, account notifications, and customer care communications related to our services.

b. Mobile Data Privacy & Non-Sharing Commitment
No mobile information will be shared with third parties, affiliates, or partners for marketing or promotional purposes. All the categories of information described in this policy exclude text messaging originator opt-in data and consent — this information will not be shared with any third parties for any purpose.

c. Opt-Out & Help Instructions
You may opt out of receiving SMS communications at any time by replying STOP to any text message received from us. For assistance, reply HELP, or contact our support team at privacy@leadingpathwaysaba.com. Message and data rates may apply, and message frequency may vary.

7. How Long We Retain Data

Comments and associated metadata are retained indefinitely to help us recognize legitimate follow-up comments.
Client and health-related records are retained in accordance with applicable healthcare recordkeeping laws and our internal retention schedule.
Registered users (if applicable) can view, edit, or request deletion of their profile data at any time, except their username.

8. Your Rights

Depending on your relationship with us, you may have the right to:

Request a copy of the personal data we hold about you
Request correction or deletion of your personal data
Opt out of SMS or marketing communications at any time

Some data may be retained where we are legally obligated to keep it for administrative, legal, security, or healthcare recordkeeping purposes.

9. Children’s Privacy

Our services are provided to children through their parents or legal guardians. We do not knowingly collect personal information directly from children through our website outside the context of authorized clinical services.

10. Where Data Is Sent

Website comments may be checked through an automated spam-detection service. Client health information is stored and processed in accordance with HIPAA safeguards.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

Terms of Service

1. Acceptance of Terms

By accessing this website, submitting an inquiry, or receiving services from Leading Pathways ABA, you agree to be bound by these Terms of Service. If you do not agree, please do not use our website or services. These Terms apply in addition to any separate service agreement, intake paperwork, or consent forms you sign directly with us, which will control in the event of a conflict.

2. Description of Services

Leading Pathways ABA provides Applied Behavior Analysis (ABA) therapy and related services to children and families in South Florida. Our website provides general information about our services and allows visitors to request consultations; it is not a substitute for a clinical evaluation, individualized treatment plan, or professional medical/behavioral health advice.

3. Eligibility & Enrollment

Services are provided to clients following an intake process, clinical assessment, and (where applicable) insurance authorization. Enrollment in services is subject to clinical appropriateness, staff availability, and completion of required consents and paperwork. We reserve the right to decline or discontinue services where continued treatment is not clinically appropriate or where these Terms are violated.

4. Appointments & Scheduling

Appointments are scheduled in coordination with your assigned BCBA, RBT, or care team. We will make reasonable efforts to notify you of scheduling changes, and we ask that you do the same. Appointment reminders and updates may be sent by phone, email, or SMS text message, consistent with the Mobile Information & SMS Messaging section of our Privacy Policy above.

5. Cancellations, Rescheduling & No-Shows

We ask that you provide as much advance notice as possible if you need to cancel or reschedule a session — [insert your required notice window, e.g., “at least 24 hours”]. Repeated late cancellations or no-shows may:

Affect continuity and progress of your child’s treatment plan
Be subject to a cancellation/no-show fee of [insert amount, if applicable]
Result in review of continued scheduling availability

Some insurance plans have their own attendance and authorization requirements; excessive absences may also affect insurance authorization for continued services.

6. Billing, Insurance & Payment

Services may be billed directly to your insurance provider, subject to your plan’s coverage, authorization, copay, and deductible terms. You are responsible for:

Providing accurate and current insurance and billing information
Any copays, coinsurance, deductibles, or non-covered charges under your plan
Notifying us promptly of any change in insurance coverage

We are not responsible for coverage denials, lapses, or changes made by your insurance carrier. Outstanding balances may be subject to our standard billing and collections procedures.

7. No Emergency Services

Leading Pathways ABA does not provide emergency or crisis intervention services. If you or your child is experiencing a medical or psychiatric emergency, call 911 or go to the nearest emergency room. Communications sent through our website, email, or SMS text program are not monitored continuously and should not be used to report an emergency.

8. Client & Family Conduct

We ask that clients, parents, and guardians engage respectfully with our staff and follow reasonable safety guidelines during in-home, in-clinic, or telehealth sessions. We reserve the right to suspend or discontinue services in cases of threatening, abusive, or unsafe conduct toward our staff.

9. Website Use & Intellectual Property

All content on this website — including text, graphics, logos, and images — is the property of Leading Pathways ABA or its licensors and is protected by applicable intellectual property laws. You may view and share content for personal, non-commercial purposes, but may not reproduce, modify, or distribute it without our prior written consent.

10. Third-Party Links

Our website may link to third-party sites (such as insurance providers or social media). We are not responsible for the content, accuracy, or privacy practices of those third-party sites.

11. Disclaimers

Our website and general informational content are provided “as is,” without warranties of any kind. Nothing on this website constitutes a guarantee of specific treatment outcomes. Individual results vary based on each client’s needs and circumstances.

12. Limitation of Liability

To the fullest extent permitted by law, Leading Pathways ABA shall not be liable for any indirect, incidental, or consequential damages arising from your use of this website or reliance on general information provided here. This limitation does not apply to liability arising from the direct clinical services you receive, which are governed separately by your signed service agreement and applicable professional standards of care.

13. Indemnification

You agree to indemnify and hold harmless Leading Pathways ABA, its staff, and affiliates from any claims, damages, or expenses arising from your misuse of this website or violation of these Terms.

14. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws principles. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Palm Beach County, Florida.

15. Changes to These Terms

We may update these Terms of Service from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.

16. Contact Us

If you have questions about this Privacy Policy or these Terms of Service, contact us at:

Leading Pathways ABA
Boca Raton, Florida
Phone: (561) 918-3600
Email: privacy@leadingpathwaysaba.com